Returns Policy
Effective Date: October 15, 2023
Introduction
ZORNELITHO is committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a detailed returns policy to facilitate easy returns and exchanges.
Eligibility for a Return
- Items must be returned within 30 days of receipt.
- Products should be in their original condition, unused, and in their original packaging.
- A valid proof of purchase from ZORNELITHO is required for all returns.
Non-Returnable Items
The following items are not eligible for return:
- Custom printed materials.
- Digital downloads or services already delivered.
- Gift cards.
Return Process
- Contact our Customer Service team at [email protected] to initiate a return.
- Provide your order number and details of the product you wish to return.
- Receive and follow the return instructions provided by our team.
- Ship the item back to ZORNELITHO at the address provided in the return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. Approved refunds will be processed and a credit will be applied to your original payment method within 7-10 business days.
Contact Us
For further assistance, please contact us at:
ZORNELITHO Customer Support
1234 Printing Ave
Printsville, PS 54321
Phone: (123) 456-7890
Email: [email protected]